Detect. Respond. Prevent.
Visibility and security for every shipment.
VolgenX is a cargo visibility and security platform, built in the Netherlands. It follows every pallet, box and container across every carrier and mode, so you know where your goods are, when they will really arrive and whether they are safe.
Now onboarding pilot partners on high-risk European lanes.
See it in action
Watch an incident unfold.
Pick a scenario. Each one is built on a loss pattern that insurers, carriers and crime-data bodies report, and shows what VolgenX sees, how it grades the situation and what it records.
A genuine driver passed the gate check, then the fake carrier redirected the load to a new address. The goods left the agreed corridor and stopped there, while the carrier’s status still said “on route”. The response partner was alerted while the goods were still on site.
Illustrative scenarios
One platform
Visibility and security in one view.
Most teams use one tool to see where shipments are and another to protect them. VolgenX does both from the same data, so the alert that says a delivery will be late and the alert that says a load is at risk come from the same facts.
Visibility
Where is it, when will it arrive, and is it intact?
- Every unit, across every carrier and mode
- Arrival estimates that start from the goods themselves
- Temperature, humidity, shock and light on every leg
- Handovers, holds and carrier performance as facts
Security
Is it still on the journey we agreed?
- Agreed routes, stops and secure parking
- Graded alerts that reach your response partner
- The goods’ live position, even when separated from the truck
- Evidence for the police, claims and insurers
The problem
Cargo crime is large, concentrated and clever.
A few large thefts make up most of the cost, and criminals increasingly use deception rather than force. Most losses are found late, proven poorly and rarely recovered.
€860.5m
in documented cargo-crime losses across major European markets in 2024–2025. Most incidents carry no stated value, so the true figure is higher.
Source: TAPA EMEA, via trans.info (June 2026)
84–98%
of documented losses in five big European markets came from incidents above €100,000. Stopping a handful of large thefts changes the picture.
Source: TAPA EMEA, via trans.info (June 2026)
Every third day
a full truckload disappeared in Germany in 2025, according to the German insurers’ association.
Source: GDV, via R+V (July 2026)
Three blind spots that truck tracking misses
Goods taken off the truck
The truck drives on, on time, while a pallet sits where it was unloaded. A swapped trailer or a removed truck tracker hides the same thing.
Scanned, but not carried
A box is scanned as departed while it is still at the hub, or a pallet is booked on a flight but offloaded. The paperwork says all is well.
Part of the shipment missing
One pallet of two arrives, or some boxes are gone, and nobody notices until the receipt is signed.
How it works
Every source. One story per unit.
VolgenX brings together the data a shipment already produces and checks it against an independent witness that travels with the goods. The aim is not another dot on a map, but knowing, with evidence, whether the journey is still the one that was agreed.
What it adds
Cargo-level trackers and sensors
Where each unit is, independently, with light, door, shock, tilt, temperature and humidity. This is the witness on the goods: it keeps reporting when a vehicle tracker is removed, a trailer is swapped or a unit is taken off, and it makes every other source checkable.
The goods count
Each pallet, box or container is followed on its own, so a split shipment or a missing unit shows straight away.
No alarm from one signal
Signals are read together, against the plan, the place and the time. Each situation is graded expected, suspicious or critical.
Silence is a gap, not a loss
When a device goes quiet, VolgenX reports a visibility gap and when it last heard from it. It never treats silence as proof.
Evidence that stands up
Every conclusion shows the evidence behind it and can be re-checked later. Original records are never altered.
Three stages
Detect. Respond. Prevent.
Detect
What is happening to my shipment now?
A live, explained view of every unit, with graded alerts instead of noise.
Respond and recover
What should be done, and by whom?
Alerts reach your control tower, the carrier’s monitoring centre or a security partner, with the live position of the goods, early enough to raise the chance of getting them back.
Predict and prevent
How do we make it less likely next time?
Public crime data combined with your own history of routes, stops and incidents, so you can change routes, carriers or security before the next shipment leaves.
One live view, sorted by what needs attention
Illustrative example
| Status | Unit | Mode | Lane | What’s happening |
|---|---|---|---|---|
| Critical | 24-0817 · P2 | Road | Tilburg → Milan | Pallet separated from its vehicle |
| Suspicious | 24-0791 · B4 | Air | Schiphol → Frankfurt | Scanned as departed, device still at hub |
| Suspicious | 24-0802 · P1 | Road | Venlo → Lyon | Arrival at risk: delivery window will be missed |
| Suspicious | 24-0758 · P3 | Air | Schiphol → Singapore | Offloaded before departure, rebooked on next flight |
| Suspicious | 24-0749 · C2 | Ocean | Rotterdam → Felixstowe | Customs hold at terminal |
| Expected | 24-0776 · C1 | Road | Rotterdam → Duisburg | Planned stop at secure parking |
| Expected | 24-0733 · C4 | Ocean | Shanghai → Rotterdam | Container released, free time ends in 3 days |
| Expected | 24-0729 · W1 | Rail | Venlo → Busto Arsizio | Departed terminal on schedule |
Real-time visibility
Know when it will really arrive.
A carrier’s estimate usually comes from the plan or its last scan. VolgenX starts from where the goods actually are, so it sees a delay the moment it happens, not when the truck fails to show up.
Shipment 24-0791 · 4 boxes · Tilburg → Schiphol → Frankfurt
Promised delivery: Tue 14:00
Illustrative example · step through the journey
Carrier estimate
Tue 14:00
From the plan and the last scan
VolgenX estimate
Tue 14:00
From the goods’ own position
Mon 16:00 All four boxes picked up in Tilburg. Both estimates agree.
What VolgenX warns you about
Arrival at risk
The latest estimate breaks a delivery window or a connection.
Missed connections
Cargo offloaded before a flight, or a missed train or vessel.
Holds and long waits
Customs and terminal holds, their release, and goods standing too long at a hub or border.
Partial deliveries
A shipment counts as complete only when every unit has arrived.
Every mode, every handover
On the road, the goods and the truck are watched separately, so a pallet that stays behind never hides behind a truck that drives on.
- Live position of each unit, not only the vehicle
- Agreed routes, stops and secure parking
- Pickup and delivery, with proof of delivery
- Waiting times at hubs, depots and borders
Carrier and route performance
Over weeks and months, the records show which carriers, routes and sites perform. Use them to choose carriers, negotiate and pass audits.
Illustrative example
Share of deliveries inside the agreed window, last 90 days.
Who it’s for
Value every day, not only after a loss.
Whoever has the goods in its care needs to know three things: where they are, when they will arrive, and whether they are safe. VolgenX replaces chasing and guesswork with facts.
What you need to know
Where is my order? Will it arrive on time and intact? Are my goods a target?
What VolgenX gives you
- One live view of every unit across all carriers
- Arrival estimates that start from the goods themselves
- Temperature, light and shock records for sensitive flows
- Stronger protection for high-value flows
Serve your own customers
Give each customer a view of its own shipments, with updates before they ask.
Fewer “where is my order?” calls
Reliable status and arrival times mean less time chasing carriers and answering questions.
A neutral record for disputes
Who had the goods, in what condition, at each step, for every unit.
Quality and compliance
Temperature records per unit and leg support Good Distribution Practice and TAPA security requirements.
Protection against organised theft
A barrier at every step of an attack.
Organised groups pick high-value loads, plan carefully and look for gaps in procedures rather than weak locks. VolgenX helps close those gaps before, during and after.
Before the shipment
Make it a hard target
Agree routes, approved stops and secure parking in advance. Verify carriers and the pickup. Match monitoring to the value and risk of each load.
During an attack
Detect early, act fast
The first signs become a graded alert for your response partner, with the live position of each unit, even after it leaves the truck. Drivers are never asked to intervene.
After an incident
Recover and learn
Movement history helps police find the goods. A time-stamped record supports the claim. Patterns across lanes, sites and carriers show what to tighten next.
For insurers and brokers
Verified data across the policy year.
VolgenX works on all four drivers of the cost of claims, and stays neutral: it works with any insurer or broker rather than selling insurance itself.
Fewer losses
Hard targets and early warnings help stop thefts before they start.
Smaller losses
Incidents and excursions are caught while there is still time to act.
More recovered
Live positions for salvage, and evidence that points recovery at the right party.
Cheaper claims
Claims start with an evidence pack: what, where, when and on which leg.
Across the cargo policy year
Select a stage
Exposure by lane, commodity and value in transit, and evidence of how carriers and routes actually behave, give underwriters facts instead of estimates.
Security conditions you can check
A continuous record turns proof of compliance from a paper exercise into a report.
- Agreed routes kept, or the deviation recorded
- Secure parking used at night
- No unplanned stops in high-risk areas
- Monitoring active for the whole journey
For brokers
Give transport clients a reason to stay with you, and a reason for new ones to switch.
- Better terms for your clients, backed by evidence of their controls
- Faster, smoother claims when a loss does happen
- A risk service rival brokers cannot offer
- Fully neutral: works with whichever insurer you place the cover with
Integrations
Connects to the systems you already run.
VolgenX integrates with any TMS, ERP, WMS or control tower. Plans come in from your systems, carriers and devices, and live events go back out to the tools your teams already use. Nothing to rip out and replace.
Transport management system
Into VolgenX
- Shipments, orders and stops
- Planned routes, carriers and appointments
- Goods types and values at risk
Back to you
- Live status and events for every unit
- Arrival estimates from the goods’ own position
- Exceptions: arrival at risk, holds, deviations
Ways to connect
- REST APIRead shipments, units and events, and send in plans
- Webhooks and event streamsPush alerts and status changes the moment they happen
- EDIStandard messages for carriers and logistics partners
- Secure file transferScheduled SFTP or CSV exchange where an API is not available
Data, privacy and trust
Your data stays yours. We track goods, not people.
- The client owns its data. Every form of sharing is agreed in advance.
- Insurers see aggregates by default. Shipment-level evidence is shared only for a claim, with the client’s consent.
- Driver data kept to a minimum, with a data protection impact assessment before every deployment.
- Built for European rules, from the GDPR to the EU Data Act and eFTI.
What VolgenX does not do
- It is not insurance. Cover still pays when a loss happens; VolgenX makes losses rarer, smaller and easier to prove.
- It does not act alone. Detection pays off only when someone can act, so every set-up has a named response partner.
- It does not hide gaps. Coverage depends on devices and connections, and gaps are shown, not hidden.
- It is not the judge. Insurers decide claims and courts decide liability; VolgenX supplies the facts.
Volgen
volgen · Dutch · to track, to follow
VolgenX started in the Netherlands, at the heart of European freight, with Rotterdam and Schiphol on its doorstep.
The X is the point where every signal about a shipment comes together, and where someone can act on it.
Start with a pilot
Prove it on the lanes you worry about.
A short, measured pilot on two or three high-risk lanes, with you, your insurer and your broker. We measure how fast incidents are detected and acted on, with go or no-go criteria agreed at the start.